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Welcome to Information Technology

 

Information Technology manages the hospital's computer infrastructure, providing customer - focused delivery of our services to the staff.  Our goal is to provide quality service to all of our facilities while meeting their varied computer network needs, no matter how complex they may be.

 

IT Guiding Principles

  • Staff Focused: Focus on staff service above all other priorities. Utilize staff feedback to develop strategic direction based in part upon desired new services and feedback on improving existing services.

  • Accessible/Reliable: Require reliability and accessibility from hospital information technology systems and services. These values rely upon each other; you cannot jeopardize reliability for accessibility and vice versa.

  • Innovation: Promote new and improved ways to solve technology problems without sacrificing other guiding principles. Think beyond perceived constraints.

  • Value: Implement new information services that represent value to our staff as compared with other peer institutions. Value requires containing costs while optimizing usefulness.

  • Continuous Improvement: Incorporate metrics to measure performance and verify effectiveness of information technology. Utilize metrics along with staff feedback, direct or through surveys, to identify training and/or resource deficiencies.

 
 



























 

 

  Contact Help Desk


Office Hours:  7:00am - 3:30pm

IT Help Desk
Direct Phone:  (573) 486-2179
Main Hospital: (573) 486-2191 Extension: 431

Dee Ann Vaughan
Information Systems Support Specialist

IT Office
Direct Phone:  (573) 486-2159
Main Hospital: (573) 486-2191 Extension: 430

E-mail:  cgooch@hadh.org

Chris Gooch, MCP
Director of Information Technology
 
  IT Support & Services

 


 

Submit a Work Request -- Using the web option, you can enter new requests and view your active and completed requests.  You are able to track your request from open to completion, 24 hours a day!

 

HMS Technical Support

For HMS Technical Support telephone numbers and voice prompt IDs- Click Here

 

 

  ▪ Employee E-mail Directory


 
  Network and Systems Status

Hospital Network
Hospital Server
Telephone Systems
PACs Systems
UMC TeleHealth Network
HMS Records Systems
Dictation Systems
RHC Network
RHC Server
RHC Go Global


Events

 

No planned downtime or maintenance.